HUGS Gala Invitation - Video DVD

To Request a Copy:

Please send an e-mail to HUGS or call 619-216-4484.

Technical Difficulties?

Our video DVDs are made using recordable DVD-R disks, which are not exactly the same as commercially-produced DVD disks. DVD-R disks are compatible with most DVD players, but unfortunately they may not work correctly in some older models. If you find that the disk will not play in your DVD player, or if the playback skips or stops periodically, try the following remedies:

1. Clean the disk surface to remove any finger marks or smudges. Use a soft cloth and wipe from the center out.
2. Try playing the disk on another DVD player.
3. Try playing the disk on a computer that has a DVD drive and video DVD playback software. Note that not all computers have the necessary software to play DVD video disks.
4. Try placing the DVD-R in your freezer for about 15 minutes, then remove the disk and let it return to room temperature. Check to see that the disk has no moisture (haze) on the surface, then see if it will play in your DVD player.

If none of these remedies works, we would be happy to send another copy recorded on a DVD+R disk. Just send an e-mail to HUGS or call us at 619-216-4484.